Get In Touch

Whether you have a question about how we put our rankings together, you've noticed a detail that needs updating, or you'd like to discuss a commercial partnership, we genuinely want to hear from you. Every message sent to our inbox is read by a real person on the editorial team, and we aim to respond within two business days.

How to Reach Us

Email: [email protected]

A quick reminder: topzino24.com is purely a comparison and information service — we don't run any casino of our own, we don't take wagers and we never hold customer funds. If you need help with something tied to a specific operator account (login issues, an unpaid withdrawal, a bonus dispute or self-exclusion), please reach out to that casino's own support team. Every UKGC-licensed operator is obliged by its licence to maintain a formal complaints procedure.

What we're happy to help with

We welcome questions about how our editorial scoring works, the way we build our tables and how affiliate referrals fit into our business model. If you spot a bonus figure, wagering rule or piece of factual information on the site that looks out of date, please let us know and we'll investigate straight away. Suggestions for new brands you'd like to see reviewed in future cycles are also very much appreciated.

Operators and affiliate managers interested in a listing or a commercial arrangement are invited to get in touch with a short outline of the proposal. We look at every serious enquiry individually, but we reserve the right not to reply to bulk outreach campaigns — and we never accept paid editorial placements under any circumstances.

When you can expect a response

The majority of messages receive a reply within one to two working days, although response windows can stretch during especially busy periods or public holidays. If your enquiry is time-critical — particularly anything involving a live casino account or concerns around gambling behaviour — please contact the operator's own support desk in the first instance, or reach out directly to a specialist organisation such as GamCare or BeGambleAware, both of which are far better placed than us to help quickly.

Responsible gambling support

Gambling is meant to be a form of entertainment. If you, or anyone close to you, is finding that it has stopped being fun, free and confidential help is available around the clock via BeGambleAware.org, the GamCare national helpline and Gambling Therapy's live online chat. You can also enrol with GamStop to block yourself from every UKGC-licensed site in one step. Direct links to all of these services sit in the footer of every page on topzino24.com.